Non-Financial Methods of Motivation (Cambridge International IGCSE Business)
Exam board Cambridge International · IGCSEUpdated 2025-05-29
Non -financial Methods of Motivation
Spec point — "• Non-financial methods, e.g. job enrichment, job rotation, teamworking, training, opportunities for promotion • Recommend and justify appropriate method(s) of motivation in given circumstances"
Non -financial methods of motivation
- Non-financial incentives are rewards that are not directly related to money
- These incentives may be intangible and include methods that lead to recognition, praise, job satisfaction or improved work-life balance
Types of non-financial Incentives
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Autonomy
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Involves giving staff the authority and resources to make decisions and take action without first receiving management approval
- Increases staff sense of ownership and responsibility leading to improved productivity
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Job enrichment
- Involves adding more challenging or meaningful tasks to a job
- Staff feel more motivated and engaged, leading to improved productivity
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Job rotation
- Involves moving staff between broadly similar but varied roles in the business
- Exposes staff to new challenges and experiences which can increase motivation, understanding and skill
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Teamworking
- Teamwork may involve workers completing tasks together
- Teamwork can increase motivation in the workplace as each member of staff has a role and a shared goal
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Training
- Involves staff improving or learning new skills and abilities
- This can make employees feel valued, more productive and likely to remain with the business
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Promotion opportunities
- Employees offered promotion will feel recognised, have a higher status and will be given more challenging tasks/responsibilities to perform
- These benefits are closely linked to the views of both Maslow and Herzberg
Recommending a Method of Motivation
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When recommending a method of motivation for employees in a business, managers must recognise that individuals are motivated in different ways
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The following should also be considered
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The context of the business
- What type of business it it? E.g. manufacturing or sales
- The budget available
- How many workers does the organisation have?
- Does the business currently use any methods of motivation?
- What is the nature of the work of employees on a daily basis?
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The balance of the compensation package
- Ideally it should include both financial and non-financial
- It should be adaptable and reflect the changing needs of staff
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Recommending a method of motivation
| Business scenario | Key considerations | Recommendations |
|---|---|---|
| - Workers in chocolate biscuit factory work long shifts on a busy assembly line. They are experiencing low morale | - Work is often repetitive and boring - Workers may feel that they are not gaining new skills in their role | - Job rotation may allow workers to experience different elements of the production line which could increase motivation and skills |
| - Some members of the sales department of a major perfume brand are feeling demotivated. They discovered that they have a lower base salary than their competitors | - This is a competitive industry for employers who want to attract and retain the best marketing talent - The business will not want to lose the best employees to competitors - Increasing salaries may be costly | - The business should increase salaries in line with those of its competitors in order to retain staff - Alternatively, workers may be motivated by a higher bonus for hitting their sales targets |
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