At Hilbert’s Hotel three quarters of customers leave feedback upon departure by writing a comment in a book on the reception desk. Karla, the manager, decides to get rid of the feedback book and instead leaves a feedback form in each room. To test whether this new system has made a difference to the proportion of guests who leave feedback, Karla forms a sample using the next 80 room bookings. Once the 80 sets of guests leave Hilbert’s Hotel, Karla counts that 65 feedback forms have been completed.
When XtildeB(80,43)the following probabilities are given:
P(X<65)=0.8792
P(X≤65)=0.9260
P(X=65)=0.0468
P(X≥65)=0.1208
P(X>65)=0.0740
Test, using a 10% level of significance, whether there is evidence to suggest that the feedback forms have changed the proportion of guests who leave feedback. State your hypotheses clearly.